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Outreach Support and Care Headway Worcestershire
Headway Worcestershire Alternative services



Brain injury hubs

Our friendly brain injury hubs are run in Worcester, Kidderminster and Bromsgrove by our dedicated team of staff, volunteers and students. The Brain Injury Hub Service offers a comfortable social setting, where individuals with an ABI can meet like-minded people, make new friends, re-learn skills, and achieve new ones. Our wide ranges of activities allow for progression in 5 key areas: rehabilitation, social and leisure, education, daily living skills and holistic health and wellbeing.

People with brain injury can come to the day centre spending time with friends and a bit of “me” time, as well as providing a well-deserved break for family and friends.

“The fact there is someone to help them and me who knows what is happening, gives my family peace of mind. It’s taken a lot of pressure off my daughter.”

We work in a person-centred way to motivate and rehabilitate, offering a range of social and educational sessions to meet individual requirements. We support people to learn new skills and relearn skills they may have lost since acquiring their brain injury. Skills such as cooking, crafts, woodwork and daily living are explored and encouraged in guided and assisted sessions that focus on independence.

“Headway made me realise that I am useful, every human has a purpose and I feel I have one when I’m here.”

We are service user-led and we aim to integrate people into the community as much as possible in the activities we run. For example, arts and crafts which are made during sessions have been exhibited locally in galleries or sold in fundraising events.

  • Pottery
  • Numeracy and literacy
  • Community activities
  • Quizzes and games
  • Woodwork
  • Arts and crafts
  • Ceramics
  • Photography
  • Cookery
  • Music
  • Computer Skills
  • Local History
  • Understanding ABI and strategies that work for you
  • Bushcraft
  • Volunteering in the community
  • Gardening
  • Gym

“I look forward to coming and I like to think I have a positive attitude. Headway gives me some purpose, I get out now. I get under my wife’s feet and it’s nice to get out of the way.”

For a full description of our activities, please download our Day Opportunities Leaflet.

People attending our larger centre in Worcester can benefit from a two course meal at lunchtime, carefully homemade by our chef Hazel.

We welcome visits and would encourage you get in touch, if you are interested in attending our Wellbeing Centres yourself or maybe you know or support someone who may need our care. Contact enquiries@hwtl.org.uk or 01905 729 729 should you be interested.

To self refer, please download the referral form and e-mail it to enquiries@hwtl.org.uk


Opening times


Gregory’s Mill Street, The Mill, Worcester, Worcestershire WR3 8BA

Monday – Friday

9.30 am – 3.30 pm



Headway Worcestershire, NTM house, Whitehouse Road, Kidderminster, Worcestershire DY10 1HT

Tuesday, Wednesday, Thursday

9.30 am – 3.30 pm



Headway Worcestershire, Chapel Street, Bromsgrove, Worcestershire B60 2BQ

Monday and Thursday

9.30 am – 3.30 pm




Our service users, Eira and the cloak before the dress-up of the statue!

Our service users, Eira and the cloak before the dress-up of the statue!

Arts and crafts session kidderminster

Arts and crafts session Kidderminster



We offer outreach support and care across the whole of Worcestershire, direct to each service user in their own home and local community. Our professional outreach teams provide a one-to-one service, tailor made to each individual and because each service user is unique, no session will be the same.

Most sessions are between one and two hours long and are delivered regularly as agreed in advance. Working towards agreed goals and objectives, each outreach worker will engage service users in practical, meaningful and enjoyable activities which help them to achieve increased independence and confidence.

“You brought me to life. My first support worker brought me out of my shell”

Outreach workers are fully trained to provide top quality support and care and they work closely with health care, social services, housing services and other organisations to ensure each service user receives a joined up and cohesive support or care package.
Reablement and Support

Our skilled staff team work alongside people to build confidence and improve the level of wellbeing.

“I get out of the house and meet new people, you’ve made me more confident; I‘ll accept what’s happening to me now.”

Our aim is to reduce dependency and learn skills to improve the quality of life of both the individual and the family.

Most common activities we focus on are:

  • Budgeting and managing finances
  • Management of medication
  • Meal planning and preparation
  • Grocery shopping
  • Household management
  • Planning and structuring your week
  • Travel training
  • Repeat activities to support learning
  • Accompanying to appointments
  • Benefit and other funding applications
  • Return to work or voluntary positions

Homecare packages

For clients who may require long term care to help maintain their independence, we are also offer dignified and personalised care services. Each service user will have their care and support needs carefully assessed by one of our experienced managers and a package put in place to suit their individual requirements.

Our specialist domiciliary care service aims to ensure everyone affected by brain injury who has a personal care need is treated with respect, dignity and privacy in a person-centred way.

We can help with:

  • Light housekeeping
  • Meal preparation
  • Management of medication
  • Collection of prescriptions
  • Make and change beds
  • Washing, dressing and bathing
  • Assist with eating and drinking
  • Social activities and general shopping
  • Safety and security
  • Handling and transporting of finances
  • Plus many more activities as needed by the individual


For self referrals, please download the referral form and e-mail it to enquiries@hwtl.org.uk or get in touch on 01905 729 729.

Please download our Headway Outreach leaflet 2016 for more information.


Support groups

The project offers social and peer support, being a unique opportunity for individual with Acquired Brain Injury to understand their recovery by identifying commonalities between themselves and other individuals in similar circumstances. The clients are able to see their situation and recovery journey through other people’s eyes, not just through a clinical approach, such as in the case of a GP explaining it from a doctor’s perspective in medical terminology. Within their group, clients are encouraged to reach their personal goals, working towards accepting their new condition, recovery and social inclusion. Our Wellbeing service runs to include regular breaks throughout the session, to ensure that our clients do not experience cognitive overload, as this will often lead to fatigue in the case of the brain injured person, one of the effects experienced by someone with an ABI.

Free, monthly sessions run in Bromsgrove and in Pershore.

If you are interested in attending or finding out more information about the support groups, please contact us on enquiries@hwtl.org.uk or get in touch on 01905 729 729.


First Friday of every month

12:30 – 14.00

Chapel Street, Bromsgrove B60 2BQ



Second Friday of every month

13:30 – 15.00

Pershore Town Council

4 High St, Pershore WR10 1DS


We provide counselling services for survivors of brain injury and families trying to adjust to life after brain injury.

This service is carried in people’s homes and in the community.

If you are interested referring yourself or someone for this service, please contact us on enquiries@hwtl.org.uk or get in touch on 01905 729 729. A referral form can be downloaded from here.

Other services

Extended rehabilitation in a community setting requires patience, perseverance and progressive and creative solutions.  Our rehabilitation programmes are designed around the specific needs of each individual.  Through professional input we work with service users to agree a realistic and achievable plan of action.  To meet the needs of people with an acquired brain injury, we access a wide range of specialist services including neuro-psychology, speech and language therapy, occupational therapy, physiotherapy, family support and counselling and alternative therapies.  Many of these services are provided onsite by trained professionals.

Maria Riley – Reflexologist

In 2011 Headway gave me the opportunity to work as a reflexologist where I have been able to use my knowledge in classic, cranial sacral and nerve reflexology to help my patients and some of the staff.   At the same time it has helped me to gain a better insight of the brain and of the emotional and physical problems associated with brain injury.   Some of the benefits Reflexology provides are the release of tension, sleep management, mood improvement, circulation and relaxation.

Jane Guyll – Specialist Speech and Language Therapy

My role is to assess, provide therapy and strategies for ABI clients with speech (articulation), language (including reading/writing) and swallowing disorders.  Clients may be seen at home, Headway or ‘ABI’ college depending on need.  Our service is intrinsic to the recovery of clients with ‘ABI’.  I help the client and family to understand communication/swallowing deficit, to implement strategies and direct therapy as well as helping both the client and family come to terms with any residual difficulties. Whilst I am employed by the NHS I am based at Headway in Worcester.  Being based at Headway is invaluable as it helps to join up services and provides opportunities to observe clients in a social setting at the Day Centre as well as observe during lunch to ascertain their swallowing ability.  The close working relationship with Headway provides significant benefits to the client because strategies/therapy can be supported and implemented by staff to ensure that speech and language is worked on in a consistent approach as well as continually throughout the week.

Occupational Therapy is available via referral.




Working under the supervision of Worcester’s Consultant Neuropsychologist, Headway’s counselling and psychology service aims to provide quick access to support that is meaningful, beneficial and convenient to the individual. As such, the majority of the support provided takes place in a community setting and provides support for an array of challenges faced by individuals following ABI. It also provides a sign posting service to other services including Headway’s own outreach support and the day centres across Worcestershire.

We are sorry but this service has been cancelled due to a lack of funds. We are incredibly grateful to the Eveson Trust who made the pilot possible in 2016.